Traffic Incident Management

Program Manager
Shawn Kinney
Traffic Incident Management / Road Ranger Program Manager

605 Suwannee St.,
Tallahassee, FL 32399

Tel: (850) 410-5600
Fax: (850) 410-5501
E-Mail Us

Additional Contacts
Staff Directory


The Road Ranger Service Patrol provides traffic incident management response services and limited no-cost highway assistance to motorists to improve highway safety for emergency responders and the motoring public. If you’re on the roadway and need assistance, call *347 on your mobile phone. If you’ve received assistance, please comment so we can continue to improve our service.

TIM Dashboard

District TIM DashboardThe FDOT Traffic Incident Management (TIM) Dashboard is designed to provide TIM response and support agencies with current performance measure outcomes related to Roadway Clearance Times (RCT), Incident Clearance Times (ICT), and the number of Secondary Crashes (SC). In addition to demonstrating the status in each performance measures, the outcomes reported through the TIM Dashboard support the Federal Highway Administration’s (FHWA) initiative for Every Day Counts 4 (EDC-4) to use data to improve TIM.

The FDOT utilizes the SunGuide® and Florida Highway Patrol (FHP) data to compare and quantify TIM performance, demonstrate its effectiveness, and improve planning and resource management. The SunGuide and FHP data used for the Dashboard development compares the current fiscal year data with the last fiscal year’s data. The sharing of data further reaffirms our commitment to improve TIM practices in the state of Florida and to uphold the standards established in the 2014 Open Roads Policy Agreement between FDOT and FHP.

Click on this link to learn more about TIM Dashboard.

TIM Teams

District TIM Team MapTIM Teams are active in all FDOT Districts. The teams review past response actions and explore ways that incident management can be improved. These teams also conduct training for incident responders and are active in traffic management planning for special events.

Select this link to learn more about TIM Teams.

Newsletters & Press Releases

Florida TIM Responder

View FHWA 2016 Press Releases


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